CNS 559 

TECHNIQUES IN COUNSELING

Counseling & Student Affairs Programs

College of Education
TPH 409

1 Big Red Way

Bowling Green , Kentucky 42101-3576 

Links to class material in this page
Intentional interviewing & counseling: Facilitating client development in a multicultural society (4th ed.)

Basic counseling responses: A multimedia learning system for the helping professions.

Quizzes

Students' Workbook & Slides

View a sample transcript

"Basic Listening Skills" form

"Counseling Skills" form

"Counseling Skills Definitions"
Meeting Times
September 27, 28, October 18, 19 & November 22 & 23
Fridays – 5:00 – 9: 15 & Saturdays – 8:00-5:45 C, Tate Page Hall Room 416
Office
Tate Page Hall #409 specific office hours will be determined each semester and/or call for appointments
INSTRUCTORS

Dr. Don Dinkmeyer , Jr. , NCC, CPC, LMFT
Telephone: 270-781-9481
E-mail: ddjr@wku.edu
http://edtech.cebs.wku.edu/~counsel/aweb3.htm

http://edtech.tph.wku.edu/~ddinkmeyer/

Dr. N.B.Minatrea , LISW, LPCC, NCC, NCACII, CADC
Telephone: #270-745-6437/4953

http://edtech.cebs.wku.edu/~counsel/aweb3.htm

http://edtech.tph.wku.edu/~nminatre/VITA1.html

Fax - 270-745-5031 or 270-846-0830

Credit Hour

Three Semester Hours
Prerequisite
Successful completion of CNS 558 (Theories) before beginning this course.
Enrollment Restrictions
Graduate Status and limited to 16 students
Catalog Description
Focus on the development of basic and advanced counseling skills and procedures. The course facilitates refinement of the skills needed in providing counseling intervention.
Course Rationale
The course assists students in understanding and demonstrating basic and advanced counseling skills and techniques. The course provides practical experience in conducting a counseling session. 
Time Requirements
This three-credit semester graduate level course requires approximately 120 hours of outside work.
Please save copies of any class work, you turn in to guard against receiving an incorrect grade.
Required Text Ivey, A. & Ivey, M. (1999). Intentional interviewing & counseling: Facilitating client development in a multicultural society (4th ed.) Boston: Brooks/Cole. 
Optional Text Dinkmeyer, D., Jr., & Sperry, L. (2000). Counseling and psychotherapy: An integrated individual psychology approach. (3rd Ed.). Columbus, OH: Merrill.

Dinkmeyer, D., Jr., & Carlson, J. (2001). Consultation: Creating school-based interventions. (2nd Ed.). New York: Taylor-Francis.

Haney, H. & Leibsohn, J. (1999). Basic counseling responses: A multimedia learning system for the helping professions. Pacific Grove, CA: CA: Brooks/Cole.

Internet and Links - The Internet provides additional information and access to knowledge for students. A recent survey of enrolled, current CNS graduate students showed 96% had access to the Internet via work and/or home.
Quizzesview

Students' Workbook & Slides  view

“Blackboard” –  WKU maintains a computer-based site for classes (Blackboard) which will be used for this class. It is explained in the first weekend.

Certification and Licensure American Counseling Association (ACA) - http://www.counseling.org/

Kentucky -  http://www.state.ky.us/agencies/finance/occupations/

KentuckyCrisis Team
 

http://www.state.ky.us/agencies/military/kccrb/page4.html

Courses Objectives
Knowledge
q Learn and be able to practice the major interviewing techniques of therapy
q Demonstrate and appropriate use of listening skills
q Demonstrate an ability to organize an interview
q Demonstrate an ability to confront clients therapeutically
q Learn and be able to use Reality Therapy techniques
q Learn and be able to use Solution-focused Therapy techniques
Course Dispositions Statement:
Attitudes
  • Demonstrate a willingness to participate interactively in the process of counseling critique
  • Demonstrate an appreciation of the unique attributes and fundamental humanity of clients 
  • Demonstrate an appreciation of the power of the student counselor to influence client change
Values
Informed Consent You are expected to exhibit personal qualities and characteristics consistent with effective functioning as a helping professional. Some classes require learning experiences, which focus on self understanding or growth. The letter grade awarded for a class may not reflect an evaluation of personal qualities needed to function as a competent counselor. Admission of a student to a CNS class or program of study does not guarantee completion or graduation; assessment of a student's fitness is an ongoing process, and students should be aware that the instructor has a continuous responsibility to make such an assessment.
Code of Ethical Behavior The standards of ethical behavior include behavior in meeting class assignments, as well as the behavior of class members in their own small groups. All participants in this course will be held accountable for knowing and following the Ethical Guidelines presented in the textbook or through appropriate ethical statements in counseling, such as ACA or ASCA. 
The Western Kentucky University Handbook of University Life, Academic Offenses, describes plagiarism as follows:

“To represent written work taken from another source as one's own is plagiarism. Plagiarism is a serious offense. The academic work of a student must be his/her own. One must give any author credit for source material borrowed from him/her. To lift content directly from a source without giving credit is a flagrant act. To present a borrowed passage without reference to the source after having changed a few words is also plagiarism.”

In this course, plagiarism will result in an "F" final course grade  and possible dismissal from the Counseling and Student Affairs Program. 

Student with disabilities who require accommodations (academic adjustment and/or auxiliary aids or services) for this course must contact the Office for Student Disability Services, Room 445, Potter Hall. The  OFSDS telephone number is 270-745-5004 V/ TDD . Please DO NOT request accommodations directly from the professor or instructor without a letter of accommodation from the Office for Student Disability Services.
As apart of the Counseling Program, students must submit paperwork for a criminal background investigation. This is required for practicum and internship courses. NOTE: The College of Education now requires the Kentucky State Police (KSP) Criminal Background check for all students working with individuals 18 or younger. It is your responsibility to obtain this clearance.

Course Requirements

Course Format
The course is a mixture of lecture, large and small group discussion/exercises, videos, involvement through internet Blackboard, skills practice of groups of two or more, and communication between student and instructor through written, video, and CD work prepared in and outside of class.
Attendance
An absence for any reason is an absence. Since this is a skill building class attendance is very important. Please make arrangements to be at all class sessions.
Cell phones and pagers
In consideration for others turn off or turn to "buzz mode," all communication devices during class time.
Participation
Factors in evaluating participation include being on time, adherence to the principles of giving and receiving feedback, helpful group interaction, questions and comments offered, willingness to participate in role play, and general attitude. Students’ personal disclosures are not included in the grading procedure.   Emphasis will be placed upon horizontal versus vertical disclosure (the here and now not what happened when you were 7 years old).   
Written Work 
Graduate level work needs to be typed, double-spaced on one side of a page. The style should be formal, without the use of contractions, slang, or abbreviations except when quoting a client. Students may use first person statements in writing for this class. The guide for the style is the Publication Manual of the American Psychological Association, (5th ed ). Be sure to carefully proof read all work before submitting it for evaluation. Students are expected to display good writing skills in all written work.
   
Staple your work and indicate your “name and CNS 559.” Work can be delivered or mailed . Assignments will be penalized (2 points) for each day it is late. Late assignments after 5 days will not be accepted. Deadlines are clearly stated in this syllabus and in class. Coursework must be submitted on paper, electronic submission is not accepted.
Course Grading System

This course offers choices within responsibilities. It has a modified contract system in which an “A” and “B” final course grades have specific quantities and qualities of work. Other letter grades are also possible when completing coursework.
Student Responsibilities
Each student is responsible for meeting the requirements of the course listed below:

q Reading and understanding the assigned material

q Participating in ALL scheduled class activities

q Interacting in small, large groups and individual sessions according to ethical guidelines

q Completing blackboard quizzesexam

q Completing all assignments on the schedule

q 3 mock counseling sessions (30–45 minute), transcript and critique
Evaluation 
Course Responsibilities
Participation
Blackboard Quizzes
Completed by: Friday, Oct 25, 2002
Tape 1 – 30 - 45 minute session (Due Friday, October 11, 2002, before the 2nd weekend) 
Tape 2 – 30 - 45 minute session (Due Wednesday, November 6, 2002, before the 3rd weekend) 
Tape 3 – 30 - 45 minute (Due Friday, December 6, 2002)  (optional)

For the A final course grade,
  • Attendance: All nine sessions
  • Blackboard quizzes: 85 average or higher on 3 or more quizzes
  • Videotapes: 3 tapes, at the “A” average

For the B final course grade,
  • Attendance: All nine sessions
  • Blackboard quizzes: 75 average or higher on 3 or more quizzes
  • Videotapes: 2 tapes, at the “B” average

^^To achieve a B grade in this class, 2 or more videotapes must average the B level. This means some students will do a third tape to increase their average to this B level, and other students will do a third tape to attain the A final grade. Therefore, students may submit “only” two tapes if the first two are at the B level average.

OTHER requirements are stated in this syllabus; the above is a broad overview of these two final grades. Coursework may also receive the C, D, F, or X grades. Submission of coursework for a specific grade level does not guarantee that final course grade.

The preparation for, conduct of, and preparing transcripts of videotaped sessions is the MAJOR time commitment outside of this class. As with the text quizzes, a minimum competency is expected for A and B work. The Video scoring system – used in class, used by you when you reflect on your videotape as you prepare the transcript, used by the instructors when we look at your tapes – is explained the first weekend and is COMPLETELY based on the Ivey “system” demonstrated and practiced in class – and in your text.
 
Lessons Learned From Video Taping

  • Prior experience with students in CNS 559 regarding videotapes has shown:
  • Practice in class the first weekend and practice before making the first tape, even making tapes that are not submitted, leads to success. Practice, practice, practice.
  • There are very few “mortal sins” in this training experience, but the biggest is ASKING QUESTIONS during the first session. This is a usual, but not genetic tendency – which we learn to decrease.
  • Remember to get the “permission to tape” form signed by the client in your tape; tapes will not be reviewed unless this form is submitted with the tape. The form is in your course packet.
  • Students usually increase their tape score averages from the first to second, to third videotapes.
  • Have the courage to be imperfect, the willingness to take reasonable steps, and commit to spending enough time to grow as a counselor.

Video Taping Instructions


There is a specific format for videotapes, outlined below. While the goal of each tape is different, the mechanics of preparation and submission remain identical.

Tapes 1 and 2 are due
BEFORE the 2nd and 3rd weekends, so that we can review these before those class meetings. The purpose is to get our evaluation back to you BEFORE you do a second or third tape. You have 2 weeks for preparation of the first tape and 2 ½ weeks for preparation of the second tape.

1st Video Counseling Tape (Due: Friday, October 11, 2002)


PREPARATION

1)    Completed outside weekend class time

2)    You are discouraged from conducting your mock counseling sessions with classmates, relatives, employees or close friends. You may not complete counseling sessions with family members.

3)    Obtain signatures on the “Permission for Taping” form and submit with the tape.

4)    Video/audio equipment: 

 a)    The counseling department has four rooms, four video cameras, and three VCR/monitor setups available all day, and whenever we hold evening classes. You can reserve this equipment on the signup sheets in room 409 and the telephone number is (270-745-4953).

b)    Use VHS regular size tape

c)    MUST be a minimum of 30 minutes and no longer than 45 minutes

d)    Tapes need to be made in a quiet, private location

e)    Be sure to allow at least 90 minutes for each taping session

You may want to practice the basic listening sequence before the taping. You may start a tape and it does not go as you hoped – start over. You may want to create a practice tape for 10 minutes with someone, just to practice. It is up to you.

PURPOSE OF TAPE
The purpose of the tape is to begin the process of acquiring basic listening skills. It is preceded by reading chapters 1 through 6 of the text, the first weekend of class, and practice time with or without video.

5)    Counseling session:

a)    As a counselor, you need to keep the client in the here & now and focused on themselves. General “elevator” or “friend talk” will not be acceptable


b)    During this first video session, your goal is to ask no questions. If you ask more than 3 questions, the tape will not be accepted. Therefore, be sure in your tape script and in preparation (practice) for this tape that you have few (less than 3) questions.

c)    Practice the following skills:

i)    opening and closing the session


ii)    attending (verbal tracking, respect, pacing, leading, nonverbal tracking, encouraging, empathy and rapport building)


iii)    paraphrasing


iv)    reflection of feelings


v)    reflection of behavioral descriptions


vi)    summarizing content


vii)    summarizing feelings

SUBMIT WITH THE TAPE

6)    Transcript verbatim indicating pauses, laughter, crying or garbled speech.

See a sample transcript View a sample transcript


7)    Complete the “Counseling Skills” form, indicating the number of comments you made in each category

 




View Counseling Skills Definitions "Counseling Skills Definitions"




8)    Type a short (maximum 2 page) critique:


a)    What 3 things to you like about what you did in the session (not the client)

b)    Identify 3 skills you want to improve on in the next counseling session

c)    After observing your video, tallying the number of comments in each skill and reflecting upon the session assign yourself a grade

9)    Place your NAME on both the spine and face of the videotape. Please put “Counseling Skills” form,  video, consent form and critique in an envelope with your name and “CNS 559-Techniques” on the outside.

NOTE: If you do not submit the consent form with the tape, it cannot be reviewed by the instructor.

10)    You will be graded according to the “Counseling Skills” form, the video, transcript and your critique

Do not submit video with you asking questions, general friendship talk or the client talking about others outside the counseling room. Keep the focus on them and what they can control, themselves.

TAPE DUE DATES
Tapes are due by close of business the date indicated in this syllabus. We respect your right to use all the time up to the deadline, and the consequences of submitting a tape late. Each day a tape is late, 2 points are deducted from its score. After 5 days, the tape score is zero. 


2nd Video Counseling Tape (Due: Friday, November 6, 2002):

1)    – 4) are the same as 1st Video Counseling tape

5)    Counseling session:
a)    As a counselor, you need to keep the client in the here & now and focused on themselves. General “elevator” or “friend talk” will not be acceptable

b)    During the second video session, your goal is to move into basic mastery of Influencing  skills

c)    Additionally, practice the following skills:
i)    opening and closing the session


ii)    attending (verbal tracking, respect, pacing, leading, nonverbal tracking, encouraging, empathy and rapport building)


iii)    paraphrasing


iv)    reflection of feelings


v)    reflection of behavioral descriptions


vi)    summarizing content


vii)    summarizing feelings
6)    – 10) are the same as 1st Video Counseling tape
3rd Video Counseling Tape (Due: Friday, December 6, 2002)


1)    – 4) are the same as 1st & 2nd Video Counseling tapes

5)    Counseling session:


a)    As a counselor, you need to keep the client in the here & now and focused on themselves. General “elevator” or “friend talk” will not be acceptable

b)    During the 3rd video session, your goal is to use with active mastery using a wide range of counseling skills.

6)    – 10) are the same as 1st and 2nd Videos Counseling tape

Do not submit video with general friendship talk or the client talking about others outside the counseling room. Direct your interviewee to focus on themselves and what they can control.

Class Schedule – The class schedule is a separate document distributed in class, outlining our time during the three weekends.

This class syllabus may be changed, due to unforeseen circumstances, with notice to students. The Blackboard internet site for this class will be updated frequently during the class.


ITINERARY (weekend course)
 
DATE MATERIAL (Tentative schedule) READINGS/ ASSIGNMENTS

1st Friday
Introduction Syllabus 
Video equipment 
Ivey & Ivey Chp 1 –2 
Practice skills 
Syllabus 
Ivey & Ivey Chp 1 –2

1st Saturday 
Ivey & Ivey Chp 3 – 6 
Reality Therapy Techniques 
Practice Skills 
Ivey & Ivey Chp 3 – 6 
Using Reality Therapy

2d Friday
Ivey & Ivey Chp 7 – 9 
Reality Therapy Techniques 
Practice Skills 
Ivey & Ivey Chp 7 – 9 
Using Reality Therapy 
Video taping #1

2st Saturday
Ivey & Ivey Chp  10 - 11 
Reality Therapy Techniques 
Practice Skills 
Ivey & Ivey Chp  10 - 11 
Using Reality Therapy

3rd Friday
Ivey & Ivey Chp 12 
Reality Therapy Techniques 
Ivey & Ivey Chp 12 
Using Reality Therapy 
Video taping #2

3rd Saturday
Ivey & Ivey Chp 13 - 14 
Reality Therapy Techniques 
Exam 
Ivey & Ivey Chp 13 - 14 
Using Reality Therapy
Created August 25, 2002Copyright (c) 2002
Comments or questions about this site should be directed to: neresa.Minatrea@WKU.EDU
Return to home page Western Kentucky University  home page 
College of Education,
Counseling & Student Affairs home page 
Return to Minatrea's homepage:  htm://edtech.tph.wku.edu/~nminatre/VITA1.html
updated: September 17, 2002



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